Privacy Policy

Thanks for visiting our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you use our website, submit a form, or communicate with us, you agree to this Policy. Effective Date: February 2, 2026

1) Information We Collect

We may collect information you provide directly, including:

Name

Phone number

Email address

Project details or messages

Photos or files you upload (for quotes/consultations)

Payment details (if you choose to pay online)

We may also collect information automatically, such as:

IP address, browser type, device information

Website activity (pages visited, time on page, referring/exit pages)

Cookie and tracking data (see Section 6)

2) How We Use Your Information

We use your information to:

Respond to estimate/consultation requests

Schedule appointments and send confirmations/reminders

Follow up on missed calls and estimate activity

Request reviews after project completion

Provide customer support and service-related updates

Process payments (if applicable)

Improve our website, marketing, and service experience

Send occasional marketing/promotional messages (only when you’ve consented)

We will not share, sell, or rent your mobile phone number or SMS opt‑in data with third parties or affiliates for marketing or promotional purposes. We may share your number with subcontractors or service providers strictly to deliver SMS messages or support our services, and we require them to keep this information confidential.

We may use analytics and advertising tools that share certain data (like cookies or device identifiers) to help us market our services. See Sections 5–6.

3) SMS & Email Communications (A2P Compliance)

If you submit a form or provide your contact information, you may receive SMS and/or email messages from us, including:

Transactional/service messages (quotes, scheduling, reminders, updates)

Review requests.

Transactional message frequency varies based on your interactions.

Message and data rates may apply; contact your wireless carrier for rate details.

Occasional marketing/promotional messages

When you opt in to receive SMS messages, we collect your mobile phone number and consent preferences. We use this information to send service‑related messages (quotes, scheduling, reminders) and occasional promotional messages.

Promotional messages are limited to four per month; service messages are sent only when necessary.

Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP or contact us at 989‑600‑3367 or [email protected] for assistance.

We do not share your mobile number or SMS opt‑in data with third parties or affiliates for marketing purposes. We may share it with service providers solely to deliver messages under strict confidentiality.

We retain opt‑in data as needed to provide services and as required by law. You can request deletion of your data or change your preferences at any time.

4) How We Share Information

We may share information only as needed to operate our business, including with:

CRM/communications providers (forms, texting, email, call tracking)

Payment processors (to process online payments)

Analytics and advertising partners (to measure performance and improve marketing)

Listing/reputation platforms (to support business visibility and review workflows)

Professional advisors (legal, accounting, etc.)

Authorities if required by law or to prevent fraud/abuse

We require service providers to protect your information and only use it for business purposes.

5) Payments

If you choose to pay online, payments may be processed through a third-party payment processor (such as Stripe). We do not store full payment card numbers on our servers.

6) Cookies & Tracking

We use cookies and similar technologies to:

Keep the website working properly

Understand site traffic and performance

Support advertising and remarketing (when enabled)

You can control cookies through your browser settings. At this time, we do not use a cookie banner.

7) Data Security

We use reasonable safeguards to protect your information. No online system is 100% secure, so we can’t guarantee absolute security, but we take protection seriously.

8) Your Choices & Rights

You can request to:

Access, update, or delete your information (where applicable)

Opt out of marketing messages

Opt out of SMS by replying STOP

State Privacy Rights (CA/VA and others)

If you live in certain states (including California and Virginia), you may have additional rights regarding your personal information, including the right to request access or deletion, and to limit certain uses of your data. To exercise these rights, contact us using the information below.

9) Updates to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll update the effective date at the top of the page.

10) Contact Us

Bartlett Remodeling LLC (DBA Barn Master)
Serving Central & Northern Michigan
📞 989-600-3367
📧 [email protected]